• For trips shorter than one week, it is recommended that you bring your dialysate, saline, and supplies from home along with you.
• For trips longer than a week, customer service can help arrange to ship dialysate and supplies to your destination upon receipt of a physician signed travel prescription.*
• If traveling by train or bus, be sure to alert the travel company so they can provide assistance with loading and unloading your cycler.
• If your cycler will be handled by any 3rd parties during your trip (e.g. train or bus staff), be sure to pack the cycler in a hard case or soft shell case to protect the cycler from damage. Cases should be rented from your clinic.
• If traveling by train or bus, be sure to alert the travel company so they can provide assistance with loading and unloading your cycler.
• When booking, contact the hotel/travel destination or other vendors that you are traveling with life sustaining equipment and supplies, and have them note it in your reservation. If you are having supplies directly shipped to the hotel/travel destination (s), notify them when making your reservation.
• Please research and keep a list of hospitals in case of an emergency on your travel.
• Technical support is available 24/7 at 1-866-697-8243.

*Saline cannot be ordered through customer service.

BOOKING CONSIDERATIONS:

Before booking your accommodations, it’s important to reach out to travel vendors (e.g hotels, transportation companies, etc.) and ask questions to better understand their services.

For the hotel, you may want to ask:

• Can supplies be delivered a few days before my arrival? Is there a storage fee?
• Besides my own name, whose contact information can I include on the shipping labels to ensure a safe delivery?
• Are there elevators in the building?
• Do you offer handicap-accessible rooms? (They generally offer more space, wider doors and support fixtures.)
• Does your standard room offer an end table, desk, or counter?
• If a handicap room is not available, do your standard rooms offer a sofa or recliner?
  
  

CONSULT WITH YOUR CLINIC:

• Consult your clinic with your travel plans to ensure that your nurse understands your intention to travel and can submit your travel request on your behalf.
• Clinics can help determine travel eligibility with where you can travel as well as the necessary considerations that you may need to know before booking your trip.
• Inquire about nearby clinics or emergency center near your destination just in case.
• Ask your clinic nurse if there is a hard travel case available to borrow, and reserve it.

• For trips shorter than one week, we encourage you to bring your own supplies.
• For trips one week or more, we recommend ordering cartridges, pre-mixed dialysate bags, warmer lines, and waste lines to your destination. Contact your clinic to place a travel order.
• Before ordering, please check the minimum required lead time for your destination. You can check the list here.
• When ordering, it’s suggested that supplies arrive 2 days before your own arrival to ensure everything gets to your destination. However, you may want to consider daily vendor storage costs with making this decision.
• If your supplies are being delivered to a hotel/resort, ensure that supplies are labelled according to the recommendations provided by the vendor.
• Following the travel request, customer service will reach out to confirm order details.
• Please keep in mind that additional documentation may be required and requested when placing a travel order to comply with state and international regulations.

A. PACK SUPPLIES:

• A recommended packing list for home hemodialysis travel can be found here.
• However, your packing list will depend on your prescription, destination(s), and trip itinerary. Be sure to review the list with your care team prior to your trip!

B. PRINT THE FOLLOWING DOCUMENTATION TO HAVE ON HAND:

• Copy of your travel prescription from your clinic.
• List of your medical related travel contents.
• Copy of “GUIDANCE ON THE TRANSPORT OF PORTABLE DIALYSIS MACHINES BY TRAVEL WITH DISABILITIES” if you are traveling with a third-party vendor.
• A signed letter from your doctor stating that you are traveling with life sustaining equipment.
• A list of emergency centers.
   

C. CHECK IN WITH YOUR VENDORS (48 hours prior to arrival):

• Call your hotel/travel destination to confirm that they’ve received your supplies.
• We recommend asking them to take a photo of the supplies and have them emailed/texted for visual confirmation.
  

• For trips shorter than one week, it is recommended that you bring your dialysate, saline, and supplies from home along with you.
• For trips longer than a week, customer service can help arrange to ship dialysate and supplies to your destination upon receipt of a physician signed travel prescription.*
• Be sure to pack the cycler in a hard case to protect the cycler from damage. Cycler hard cases should be rented from your clinic. Be sure to pack the cycler in a hard case to protect the cycler from damage. Cycler hard cases should be rented from your clinic.
• When booking, contact the cruise line or hotel (prior to embarkation) that you are traveling with life sustaining equipment and supplies, and have them note it in your reservation. If you are having supplies directly shipped to the cruise line or hotel/travel destination(s), notify them when making your reservation.
• Technical support is available 24/7 at 1-866-697-8243.
• Equipment swaps and supply deliveries are not possible at sea and at most ports of call. Please make sure you and your care team have a back-up plan just in case.

*Saline cannot be ordered through customer service.

BOOKING CONSIDERATIONS:

Before booking the cruise, it’s important to reach out to the cruise line and ask questions to better understand their services and offerings. Most cruise lines require notification of special medical needs at the time of booking.

For the cruise line, you may want to ask:

• Is there a contact person or liaison that helps coordinate getting dialysis supplies on the ship and to the room?
• Can supplies be delivered a few days before my arrival? Is there a storage fee?
• Besides my own name, whose contact information can I include on the shipping labels to ensure a safe delivery?
• Is there a fee to have my supplies delivered to my cabin?
• Am I able to priority board the ship?
• Are there elevators on the ship?
• Do you offer handicap-accessible cabins? (They generally offer more space, wider doors and support fixtures.)
• Does your standard cabin offer an end table, desk, or counter?
• Do your standard rooms offer a sofa or recliner?

CONSULT WITH YOUR CLINIC:

• Consult your clinic with your travel plans to ensure that your nurse understands your intention to travel and can submit your travel request on your behalf.
• Clinics can help determine travel eligibility with where you can travel as well as the necessary considerations that you may need to know before booking your trip.
• Inquire about nearby clinics or emergency center near your destination just in case.
• Ask your clinic nurse if there is a hard travel case available to borrow, and reserve it.

• For trips shorter than one week, we encourage you to bring your own supplies.
• For trips one week or more, we recommend ordering cartridges, pre-mixed dialysate bags, warmer lines, and waste lines to your destination. Contact your clinic to place a travel order.
• Before ordering, please check the minimum required lead time for your destination. You can check the list here.
• When ordering, it’s suggested that supplies arrive 2 days before your own arrival to ensure everything gets to your destination. However, you may want to consider daily vendor storage costs with making this decision.
• Indicate the cruise line, cabin number, reservation information, specific personnel for receipt, and other important details indicated by the cruise line when placing your order to ensure an easier delivery process.
• If your supplies are being delivered to a hotel/resort, ensure that supplies are labelled according to the recommendations provided by the vendor.
• Following the travel request, customer service will reach out to confirm order details.
• Please keep in mind that additional documentation may be required and requested when placing a travel order to comply with state and international regulations.

A. PACK SUPPLIES:

• A recommended packing list for home hemodialysis travel can be found here.
• However, your packing list will depend on your prescription, destination(s), and trip itinerary. Be sure to review the list with your care team prior to your trip!
• We recommend placing an air tag in your cycler case to ensure you always know where your cycler is while in transit.

B. PRINT THE FOLLOWING DOCUMENTATION TO HAVE ON HAND:

• Copy of your travel prescription from your clinic.
• List of your medical related travel contents.
• Copy of “GUIDANCE ON THE TRANSPORT OF PORTABLE DIALYSIS MACHINES BY TRAVEL WITH DISABILITIES” if you are traveling with a third-party vendor.
• A signed letter from your doctor stating that you are traveling with life sustaining equipment.
• A list of emergency centers at ports of call.

C. CHECK IN WITH YOUR VENDORS (48 hours prior to arrival):

• Call your hotel/travel destination to confirm that they’ve received your supplies.
• We recommend asking them to take a photo of the supplies and have them emailed/texted for visual confirmation.
  

D. BOARDING (Sail Departure Date):

• We recommend arriving at the cruise ship towards the start of boarding to ensure that your supplies have been delivered to the appropriate room or location.

• For trips shorter than one week, it is recommended that you bring your dialysate, saline, and supplies from home along with you.
• For trips longer than a week, customer service can help arrange to ship dialysate and supplies to your destination upon receipt of a physician signed travel prescription.*
• Be sure to pack the cycler in a case to protect the cycler from damage. If your cycler will be handled by a 3rd party, you should reserve a hard case. Otherwise, you should rent a soft case. Cases should be rented from your clinic.
• When booking, contact the travel destination vendor(s) that you are traveling with life sustaining equipment and supplies, and have them note it in your reservation. If you are having supplies directly shipped to the hotel/travel destination(s), notify them when making your reservation.
• Please research and keep a list of hospitals in case of an emergency on your travel.
• Technical support is available 24/7 at 1-866-697-8243.

*Saline cannot be ordered through customer service.

BOOKING CONSIDERATIONS:

Before booking your accommodations, it’s important to reach out to the campsite and ask questions to better understand their services and offerings.

For the campsite, you may want to ask:

• Can supplies be delivered a few days before my arrival? Is there a storage fee?
• Besides my own name, whose contact information can I include on the shipping labels to ensure a safe delivery?

You should also consider:

• Electrical sources for your cycler.
• Temperature conditions during treatment.
• Waste Disposal

CONSULT WITH YOUR CLINIC:

• Consult your clinic with your travel plans to ensure that your nurse understands your intention to travel and can submit your travel request on your behalf.
• Clinics can help determine travel eligibility with where you can travel as well as the necessary considerations that you may need to know before booking your trip.
• Inquire about nearby clinics or emergency center near your destination just in case.
• Ask your clinic nurse if there is a travel case available to borrow, and reserve it. If your cycler will be handled by a 3rd party, you should reserve a hard case. Otherwise, you should rent a soft case.

• For trips shorter than one week, we encourage you to bring your own supplies.
• For trips one week or more, we recommend ordering cartridges, pre-mixed dialysate bags, warmer lines, and waste lines to your destination. Contact your clinic to place a travel order.
• Before ordering, please check the minimum required lead time for your destination. You can check the list here.
• When ordering, it’s suggested that supplies arrive 2 days before your own arrival to ensure everything gets to your destination. However, you may want to consider daily vendor storage costs with making this decision.
• If your supplies are being delivered to a hotel/resort, ensure that supplies are labelled according to the recommendations provided by the vendor.
• Following the travel request, customer service will reach out to confirm order details.
• Please keep in mind that additional documentation may be required and requested when placing a travel order to comply with regulations.

A. PACK SUPPLIES:

• A recommended packing list for NxStage systems can be found here.
• However, your packing list will depend on your prescription, destination(s), and trip itinerary. Be sure to review the list with your care team prior to your trip!

B. PRINT THE FOLLOWING DOCUMENTATION TO HAVE ON HAND:

• Copy of your travel prescription from your clinic.
• List of your medical related travel contents.
• Copy of “GUIDANCE ON THE TRANSPORT OF PORTABLE DIALYSIS MACHINES BY TRAVEL WITH DISABILITIES” if you are traveling with a third-party vendor.
• A signed letter from your doctor stating that you are traveling with life sustaining equipment.
• A list of emergency centers.
   

C. CHECK IN WITH YOUR VENDORS (48 hours prior to arrival):

• Call your campsite to confirm that they’ve received your supplies.
• We recommend asking them to take a photo of the supplies and have them emailed/texted for visual confirmation.